USSD Charges: Telcos Threaten To Withdraw Services Over Banks’ Misinformation

The telecom operators in Nigeria, including MTN Nigeria, Airtel, Globacom and 9Mobile have threatened to withdraw network support for banks’ Unstructured Supplementary Services Data, USSD, following what they described as gross misinformation of subscribers on the mode of deduction for transaction fees. USSD, commonly known as ‘bank transfers’, is done through short codes on mobile…

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NCC Directs Banks To Deduct USSD Transaction Fees From Users’ Mobile Airtime

The Nigerian Communications Commission (NCC) has directed deposit money banks (DMBs) to stop deducting charges for unstructured supplementary service data (USSD) transactions directly from customers’ accounts. The charges will now be deducted from users’ mobile airtime, according to an email from the United Bank for Africa (UBA) to customers on Tuesday. The UBA said the…

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